BUSINESS & FINANCE

The Penguin Team Leader's Tool Kit cuts through the mire and mystery of how to effectively manage a workplace. It's filled with practical, easy-to-implement ideas, tips, and explanations on how to manage yourself and others with professionalism, reliability and style. This book is for you if: If you are a busy team leader or first-line manager and need great tips on how to do things better, faster and more easily. If you want to communicate more effectively with others, recruit, train, lead and motivate them. If you want to improve your own performance, build a productive team, and deliver exceptional quality to customers. Don't wait for success to come to you! This book is all you need to supervise with excellence.