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Customer Service: New Rules for a Social Media World by Peter Shankman
19.95 AUD
Category: BABIES & TODDLERS
Legendary online marketer Shankman, founder of Help a Reporter Online (HARO), reveals how to make the most of social and viral media in customer service. This book shares everything he learned in founding HARO and other online startups and through his 25-year career online.
Zombie Loyalists: Using Great Service to Create Rabid Fans by Peter Shankman
32.99 AUD
Category: BUSINESS & FINANCE
Marketing and PR expert Peter Shankman has been working with the biggest companies in the world to create what he calls "Zombie Loyalists," fervent fans that help companies massively increase their customer base, brand awareness, and most importantly, revenue. After all, why should you have to tell the ...Show more
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